MARS 24/7 Call Line
1(855) 595-4194
M.A.R.S. is our 24-Hour Members Audio Response System that can access your account, give balances, check clearing information and withdrawal requests. Everything you need to know about M.A.R.S. is listed below.
Using MARS
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Call the MARS number 1(855) 595-4194
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Press option "1" at automated attendant.
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Enter your account number followed by the # key.
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Enter your four digit PIN followed by the # key.
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Enter a transaction code followed by the # key.
(See code list below)
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To end tour session, simply hang up or enter 99#.
Things to Remember
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The # key must be pressed to conclude each entry.
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The * key will pause MARS at any point.
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Pressing ** will erase the last instruction you entered.
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Pressing *# will repeat the last message.
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To end the call, press 99#.
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Enter the exact amount for each transaction, including dollars and cents. For example, to enter $100.00 press 10000#.
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You may key ahead at anytime during the session. You do not need to wait for the voice prompt.
Transaction Codes
Share Balance Inquiries |
SB# |
or |
72# |
Share Draft Inquiries |
SD# |
or |
73# |
Share Withdrawals |
SW# |
or |
79# |
Share Transfers |
ST# |
or |
78# |
Last Deposits |
LD# |
or |
53# |
Last Withdrawals |
LW# |
or |
59# |
Loan Balance Inquiries |
LB# |
or |
52# |
Loan Payments Payoff |
LP# |
or |
57# |
Tax Information |
TI# |
or |
84# |
Loan Modeling |
LM# |
or |
56# |
Account Suffix Conversion Table
Suffix A is |
21# |
Suffix T is |
81# |
Suffix B is |
22# |
Suffix U is |
82# |
Suffix C is |
23# |
Suffix V is |
83# |
Suffix D is |
31# |
Suffix W is |
91# |
Suffix E is |
32# |
Suffix X is |
92# |
Suffix F is |
33# |
Suffix Y is |
93# |
Suffix G is |
41# |
Suffix Z is |
99# |
Suffix H is |
42# |
|
|
Suffix I is |
43# |
|
|
Suffix J is |
51# |
Suffix 0 is |
10# |
Suffix K is |
52# |
Suffix 1 is |
11# |
Suffix L is |
53# |
Suffix 2 is |
12# |
Suffix M is |
61# |
Suffix 3 is |
13# |
Suffix N is |
62# |
Suffix 4 is |
14# |
Suffix O is |
63# |
Suffix 5 is |
15# |
Suffix P is |
71# |
Suffix 6 is |
16# |
Suffix Q is |
77# |
Suffix 7 is |
17# |
Suffix R is |
72# |
Suffix 8 is |
18# |
Suffix S is |
73# |
Suffix 9 is |
19# |